CoolCox Official Website Privacy Policy

Effective Date: [April] 2026

Last Updated: [April] 2026

1. Introduction

You are warmly welcome to the official global website of CoolCox Electronics ( hereinafter referred to as CoolCox ). This Privacy Policy is intended to explain how CoolCox collects, uses and protects your personal information. We attach great importance to your right to privacy. Please read and fully understand this Policy carefully before using our website, products or services. Your access to and use of CoolCox’s services shall constitute your consent to the contents of this Policy. If you do not agree, please discontinue use immediately.

2.Collecting and Using Your Personal Data

2.1 Information We Collect

CoolCox will collect your personal data. Personal Data (PII, Personal Identifiable Information) includes but is not limited to:

Full name

Email address

IP address

Contact information

Company name

Job title

Access time

Cookies and similar technologies

2.2 Purposes of Information Use

CoolCox collects your personal information mainly for the following purposes:

Service Provision: Account creation and management, order processing, and customer support

Security Protection: Identity verification, fraud prevention, abnormal activity detection, and account security safeguarding

Personalized Experience: Content recommendation, customized services, and user interface optimization

Communication: Sending service notifications, event updates, and security alerts

Data Analysis: User behavior analysis, market research, and product improvement

Legal Compliance: Fulfilling legal obligations, complying with regulatory requirements, and resolving disputes

3.Protection of Data

Only authorized personnel may access your personal data. This service also complies with CoolCox’s relevant policies and regulations to protect and process your personal data.

Where it is necessary to entrust other entities to provide services for business purposes, this service shall also strictly require them to abide by confidentiality obligations and adopt necessary inspection procedures to ensure their full compliance.

To protect your personal data against accidental or unlawful destruction, loss or alteration, and to prevent unauthorized disclosure, access or use, CoolCox shall implement necessary technical and organizational security measures. If you believe the security of your data has been compromised, please contact CoolCox immediately.

4.Third-Party Links

CoolCox's website may contain links to third-party websites, products and services. You may access other websites via links provided by CoolCox, but the privacy policy of CoolCox shall not apply to such third-party websites. You are advised to refer to the privacy policies posted on those third-party websites.

5.Disclosure, Provision and Sharing of Personal Information

CoolCox shall never provide, exchange, lease or sell your personal data to any other individual, group, private enterprise or public agency, except under the following circumstances with legal basis or contractual obligations:

a. With your written or explicit authorization and consent;

b. As expressly required by applicable laws and regulations;

c. To avoid imminent danger to your life, body, freedom or property;

d. Cooperation with government agencies or academic research institutions to conduct statistical or academic research in the public interest, where the information has been de-identified and cannot be linked to a specific individual;

e. When your conduct on the website violates the Terms of Service, infringes upon or impedes the legitimate rights and interests of CoolCox and other users, or causes damage to others, the website administrator may disclose your personal data as necessary to identify, contact or take legal action;

f. To protect and promote your legitimate rights and interests.

Where CoolCox entrusts a third-party vendor to assist in the collection, processing or use of personal information for business purposes, it shall specify the responsibilities of the entrusted party through a contract, and shall supervise, manage and conduct confidentiality reviews to ensure that such party processes information only within the authorized scope and adopts adequate security measures.

6.Use of Cookies

Cookies are small text files stored on your device when you visit a website. They do not cause harm to your device and do not contain viruses. Cookies serve various purposes, such as enabling website functionality, remembering your preferences, and helping us analyze user interaction with our Product or Service.

7.User Rights

You may apply to CoolCox in accordance with applicable laws to:

- Access and copy your personal information;

- Correct or supplement inaccurate or incomplete information;

- Request deletion of your personal information (unless otherwise provided by laws and regulations);

- Withdraw any previously granted authorization and consent;

- Request an explanation of the rules governing the processing of personal information.

8.Children's Privacy

CoolCox's websites and services are intended for adults. If you are a minor, you may only use them with the consent of your guardian. If we become aware of the unauthorized collection of personal information from minors, such information will be deleted immediately.

9.Updates to the Privacy Policy

CoolCox reserves the right to revise and update this Privacy Policy at any time. The revised policy will be posted on this website and shall take effect immediately upon publication. Your continued use of CoolCox's website and services shall constitute your acceptance of and agreement to the updated policy. We recommend that you review this policy regularly for the latest version.

10.How to Contact Us

If you have any questions, comments or complaints regarding this Privacy Policy, please contact us as follows: 

📍Address: No.1,WanSheng Road,Wangdong,Wangniudun Town,Dongguan,Guangdong,523199,China

📩Email：office@coolcox.com

We will respond to you within fifteen (15) working days under normal circumstances. If you are not satisfied with our response, in particular if our processing of your personal information has infringed your legitimate rights and interests, you may also seek resolution through the following external channel: filing a lawsuit with the court at the place where this Policy is executed.